Terms & Conditions

Advanced Reservations
We highly recommend that you schedule your appointments at least one week in advance to ensure that your preferred time and treatment or service is available.

Cancellation Policy
As a courtesy to other Spa guests and our therapists, please give at least a 24-hour notice of cancellation to avoid full charge. A credit card number, advanced payment, or gift certificate number may be required at the time of the booking. For spa packages and two or more guests coming together we require a 48-hour cancellation notice. Groups and bridal parties will require a 50% deposit at time of booking. We do not provide refunds for cancelled or missed appointments.

Spa Arrival
We recommend that you check in at Spa Reception at least 15 minutes prior to your appointment. This gives you time to enjoy a warm or cool beverage and to start the relaxation process prior to your service. Late arrival may mean reduced treatment time we have to finish on time regardless of time you came. After your treatment, please enjoy the spa's relaxation area, which will allow you to float back to reality at your own leisurely pace.

Payment Types
We accept cash, debit cards, personal checks, Visa, MasterCard, and American Express - with proper identification.

Spa Etiquette
Our Spa environment is one of tranquility and relaxation. Please respect all spa guests' right to privacy and serenity. Please turn off all cellular phones and pagers while in the spa area and please keep voices to a whisper.

Guests under 15
Must to be accompanied by a responsible adult.

Health Conditions
Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your Spa reservation. Infinity Spa is held harmless for any information not provided to us at the time of service.

Cleanliness
In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sterilized and sanitized after every treatment and service.

Pregnancy
We have specially designed treatments for expectant mothers. Please allow Spa reception and therapists to guide you in selecting which treatments and services are most suitable for you during this special time.

Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you during your visit.

Prices
Prices for services and products are subject to change on our website and menus without advance notice.

Terms and Conditions
Infinity Spa reserves the right to change these terms and conditions from time to time in its sole discretion.

Right of Refusal
Infinity Spa reserves the right to refuse service to any client for improper conduct. Inappropriate conduct or language during a service will result in immediate termination of the service. We reserve the right to define inappropriate conduct.

Satisfaction Guaranteed
If for any reason we fail to meet your expectation with any of our salon or day spa services, please let us know within 24 hours of your service.

Welcome to infinityspa.ph. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern infinityspa.ph’s relationship with you in relation to this website.

The term infinityspa.ph or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

1. •  The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. •  Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. •  Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
4. •  This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5. •  Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
6. •  From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
7. •  You may not create a link to this website from another website or document without infinityspa.ph’s prior written consent.

Infinity Spa is committed to protecting your privacy and will not give out or sell any information provided to us by our customers. Any information collected is for internal review only and used to improve service, pricing, product, promotion and content of our web site. All customer information (name, email, address, etc.) is confidential. When you create an account your contact information and credit card information will be stored for ease of reordering. All information collected will be stored and encrypted for additional security.

Our site protects your transactions with the highest level of security through a Secure Sockets Layer (SSL) Certificate. This SSL link ensures that all information passed between the Infinity web site and your browser remains private and secure. Infinity Spa guarantees the safety and security of our site through DigiCert, so you have a safe place to shop.

If any provision of these Terms and Conditions is declared invalid or illegal for any reason, then the remaining provisions of these Terms and Conditions shall remain in full force and effect in the same manner as if the invalid or illegal provision had not been contained herein.

Should you have further questions about our Terms and COnditions, you may contact us through: erodriguez@infinityspa.ph